How To Send Costas In For Repair
Do y'all know what Costa Sunglasses' repair policy is? this is one of the questions our readers ask a lot. Well, nosotros´ve got you lot covered.
If you lot accept purchased a pair of Costa Del Mar sunglasses you may exist wondering how long they will last, if they tin can exist returned, and if they can exist exchanged or repaired.
Read on to find out more nearly Costa's policies.
Costa Del Mar offers a variety of high-quality sunglasses, including prescription sunglasses.
But what is Costa sunglasses repair policy? Costa offers a repair program for their sunglasses, too as returns and various limited warranties. Costa's returns policy states that sunglasses can be returned inside xxx days of buy for a full refund, aircraft dorsum to Costa with a pre-paid returns label for complimentary. Costa offers a repairs program, where sunglasses are assessed for damage, and if they are lacking will be repaired.
Costa's limited warranties state that if the sunglasses are defective in materials or manufacturing they will exist repaired or replaced.
The following will explore Costa's repair and returns policies, and limited warranties, in farther item.
What Sunglasses Do Costa Del Mar Sell?
Most of Costa sunglasses are fabricated by manus in the U.Southward, and are examined by at least eight people to ensure they are of high quality and can meet the limited warranty.
Costa offers sunglasses of various sizes, colors, and designs. Each sunglass style is available in a narrow, regular, or wide fit. Measurements are bachelor online, but if the sunglasses do non fit they can be returned.
Read likewise: Costco Glasses Warranty Policy (Full Policy Explained!)
What Is Costa Sunglasses Repair Policy?
Costa sunglasses tin can be sent in for repair if they are damaged.
- Visit Costa'southward Customer Care Service and begin the Limited Warranty or Repair Programme procedure.
- A shipping label will be sent which should be printed and attached to a parcel.
- Send the sunglasses back to Costa.
- Costa will assess the sunglasses for impairment inside 5 business days.
- If the frame tin be repaired information technology will exist repaired under the Repair Program, only if it cannot be repaired due to component parts not existence available, a replacement frame can be offered instead that is either identical or at the same price and style.
- Information technology tin can accept three weeks for the glasses to exist repaired and returned.
- Repair costs vary depending on the repairs needed.
- Customers volition be charged for aircraft and handling of sunglasses repairs.
What Is Costa Sunglasses Returns Policy?
Costa Del Mar sunglasses can be returned within 30 days of purchase for a full refund. Returns are costless for all U.S states except Alaska and Hawaii.
Sunglasses tin be returned if they do not fit, or if the customer is not 100% satisfied with the buy.
Conditions of the returns policy are:
- Sunglasses must be in the original condition, original packaging, and in new and sellable condition.
- Sale items are not eligible for returns.
- Items cannot be exchanged, but refunded and repurchased.
- Items must exist shipped back to Costa within 30 days of the date the item was received.
How to return items to Costa:
- Consummate the online return request form.
- A pre-paid render characterization will exist sent through electronic mail within i business twenty-four hour period of the return asking.
- Impress the label and attach information technology to the box.
- Take the box to the nearest UPS location to send it back.
- One time the return has been received and processed a confirmation email will be sent informing you that the refund has been processed. This could take up to 15 business days and one time the email is sent it can take five concern days for the refund to appear in your business relationship.
Read also: Does Costco Accept Medicare for Eyeglasses? (Medicaid – The Truth!)
What Is Costa Sunglasses Warranty Policy?
Costa have a variety of express warranties in place, including:
- Limited Warranty
- Limited Lifetime Warranty
- Prescription (Rx) Sunglass Limited Warranty
All express warranties use to U.S, Canada, and the U.Due south Special Territories simply.
Limited Warranty – If the Costa sunglasses have a defect in materials or manufacturing they will be repaired or replaced.
Limited Lifetime Warranty – Warrants Costa sunglasses against defects in materials or manufacturing for the production's lifetime.
Any product determined to have a manufacturer'southward defect volition exist repaired or replaced.
This warranty does non encompass wear and tear, scratches, cleaved hinges, adventitious damage, or harm due to misuse.
Prescription (Rx) Sunglass Express Warranty – Warrants Costa Prescription (Rx) sunglass lenses and frames against defects in materials and manufacturing for two years from the purchase engagement.
Warrants Costa Prescription (Rx) sunglass lenses against scratches for one yr from the purchase date.
Any prescription lenses or frames determined to have a manufacturers fault will be repaired or replaced. Lenses determined to have scratches volition be replaced one fourth dimension.
Conditions of Costa's limited warranties:
- Requires proof of purchase.
Must be returned to the Middle Care Practitioner. - The client is responsible for shipping and handling costs.
Costa's warranty process:
- Visit Costa's Customer Care Service and brainstorm the Express Warranty process.
- Make full in the right details of which warranty you require.
- A shipping characterization volition be provided.
- Send the glasses dorsum to the Center Care Practitioner.
- Costa will assess the spectacles and lenses and will determine within 5 business organisation days if the production meets the terms of the appropriate warranty and can be repaired or replaced.
What Is Costa Sunglasses Intendance Recommendations?
- Use lens cleaning solution and a microfiber cloth to make clean the sunglasses.
- Keep the sunglasses away from farthermost conditions when non wearing, and keep them stored in the protective case.
- Frames tin be maintained through regular tightening of the swivel screws.
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References
https://www.costadelmar.com/en-us/repair-program
https://www.costadelmar.com/en-united states/within-costa/customer-care
Source: https://www.rvandplaya.com/costa-sunglasses-repair-policy/
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